Privacy Policy
How ClearPath Travels collects, uses, and protects your personal information
Introduction
At ClearPath Travels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our flight reservation services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the 'Last Updated' date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the choices you make.
Personal Data
- Full name and contact information (email, phone number)
- Billing address and payment details
- Passport or government ID information (for international flights)
- Frequent flyer numbers and travel preferences
- Date of birth and nationality
- Emergency contact information
Travel Data
- Flight preferences and booking history
- Seat preferences and special requests
- Travel companion information
- Loyalty program memberships
- Meal preferences and accessibility needs
Technical Data
- IP address and browser type
- Device information and operating system
- Cookies and tracking technologies
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
- To process and confirm your flight reservations
- To communicate booking confirmations, updates, and travel alerts
- To provide customer support and resolve issues promptly
- To personalize your travel experience and offer relevant deals
- To process payments securely and prevent fraudulent transactions
- To comply with airline, TSA, and international travel requirements
- To improve our website and service offerings
- To analyze usage patterns and optimize user experience
- To fulfill legal and security obligations
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer technology (SSL), and regular security assessments.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take steps to protect your personal information, such as using strong passwords and not sharing your account details.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. We respect your privacy choices and provide ways for you to exercise these rights.
Access & Portability
Request a copy of the personal information we hold about you.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal information, subject to legal and airline requirements.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking records may be retained longer to comply with airline requirements, tax laws, and legal obligations.
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If deletion is not possible, we will securely store your information and isolate it from further processing until deletion is possible.
Children's Privacy
ClearPath Travels does not knowingly collect personal information from children under the age of 13. Our services are intended for users who are 18 years of age or older. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
For bookings involving minors, we require that a parent or legal guardian provide the necessary information and consent to the reservation. Unaccompanied minor travel arrangements require additional documentation and parental consent.
International Data Transfers
As a global travel service provider, your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
By using our services, you consent to the transfer of your information to countries where airlines, travel suppliers, and our service providers are located, including the United States and other countries where data protection standards may vary.
California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise them.
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt-out of the sale of your personal information (we do not sell data)
- Right to non-discrimination for exercising your CCPA rights
- Right to access your personal information (up to twice annually)
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Our Privacy Team
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team. We are committed to addressing your inquiries and resolving any privacy concerns promptly.
Have Privacy Concerns?
Our dedicated privacy team is here to address any questions or concerns you may have about your personal data.
ClearPath Travels • Chicago, Illinois, United States